Originally Posted by
worldtraveller73
On the bright side, the United Club in SNA appears miles ahead of the Alaska Lounge in LAX! Enjoyable reading. . .
Thank you
worldtraveller73. Agree with you on that one.
Originally Posted by
Eastbay1K
I gotta give it to UA for consistency. No matter how delayed things were, you could always depend on your SNA luggage arriving at Carousel 6, in the unlikely event that you'd ever arrive.
LOL. Thanks
Eastbay1K.
Originally Posted by
wakesetter93
Wow. Just wow.
Yeah, that was pretty much our take at the end of the day. Thanks
wakesetter93.
Originally Posted by
gaobest
Sorry! We all should have a sfo777 do when you’re back in sf - I’m sure it would be SRO but all of us FTers would have fun. Wow total ual shame.
Now that would be cool.
Originally Posted by
enviroian
Did the dragon ever give a reason for the 8 hour delay? Mx? No crew? What a joke. Will you get a refund on your UA ticket or it's gone? I bet it took a while to walk down to the WN terminal. Could you do the walk while staying airside?
Thanks enviroian. The delay was SFO weather and ATC ordered slowdowns. As I understand it, each airline is asked to reduce arrivals by a certain percentage. UA prioritizes flights so that long hauls, flights with connections, GS, 1Ks etc.. get priority. Since SNA tends to be more point to point and less connections (why would anyone connect in SFO when you can drive to LAX), SNA routinely gets the shaft when there is bad SFO weather.
Originally Posted by
Eastbay1K
It is just one long airside building. I don't know why they even differentiate the sections as "terminals." There aren't even piers from the building.
Indeed, one long ... terminal with three sections, A, B and C, all connected.
Originally Posted by
bitterproffit
I wonder if they think that saying 'We value your time' makes it any better? I wonder if they think anyone really believes that they value customers' time?
LOL, they value our time my arse.
Originally Posted by
SQTraveller
Great report. And at least you got there ... finally... even if it was with a different airline to the one you originally booked!
Thanks
SQTraveller.
Wow, what a day! I'd probably have given up after 5 hours ... ha
Under normal circumstances I would agree. Except we needed to be in SFO for Monday morning pre-op.
Originally Posted by
nequine
Wow at the delays on your original flight! That would be costing United a small fortune if it happened in the EU given the rules we have here - would customers receive any compensation for the delay in the US?
Originally Posted by
gaobest
No USA cash payments for delays esp if ATC, weather... not sure of MX. But it doesn’t matter because we don’t have yay Europe rule when in USA with delays.
Unfortunately, no such compensation rules. Only UA’s heartfelt apology. LOL.
Originally Posted by
Billiken
Friggin UA......I do like the "cosy" UA club at SNA. Did you declare a UA trip in vain????
The amazing that was the UA proactively refunded our tickets even though we no showed. Got an email from Amex by the next morning advising us of the full refund.