FlyerTalk Forums - View Single Post - Big change on Upgrade policy Ex-AMS ( maybe more EU)
Old Jan 18, 2019, 10:36 am
  #58  
Grouchy
 
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
For flights departing from AMS you check in with KLM, even with a 006 issued ticket and a Delta marketed and operated flight. There is no day of departure cash upgrade program that is selectively offered during online check in, there is no waitlist and they don't fully manage the process as only KLM can clear that DM's GUC. A DL agent can't..

If Delta wants to optimalize both DM satisfaction and extra income or mileage burn they best cut KLM out of this process.

Last edited by Grouchy; Jan 18, 2019 at 11:22 am
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