Originally Posted by
Ismilee
Mine has changed, too, for the worse. 4 of 5 (5th being stay once in Feb for 2000 pts) to 4 of 4 (with the Feb stay being just an extra incentive, I suppose, but not one of the 4). Discouraging.
I did put in a complaint about it, however all I got was an e-mail saying there had been an error on a very small number of accounts which had now been corrected.
About par for the course with ihg I am afraid.
BM