Originally Posted by
DrAlex
I couldn't find a way to do it online in December for my wife (gluten). On the plane though, the FAs made it seem like there is definitely a way to order special meals. IIRC they said to call in if the website doesn't have the option to select a special meal.
I booked about 6 months ago for a friend of mine and had to call JAL directly for that. It was booked through AA, but not even AA could successfully store it.