FlyerTalk Forums - View Single Post - Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier
Old Jan 14, 2019, 1:16 pm
  #1804  
greg99
 
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
I just received an email from AS Customer Service in response to my message complaining about JFK telling me that "we can't let you in now, but come back at 3:15 and you can come in," and of course not being allowed to enter at 3:15.

The email said:

We are no longer accepting Priority Pass at our Alaska Lounges. The decision came as our lounges were over crowded and our members that had a direct membership with our lounges were being denied access.
Has anyone else been told that? The Alaska lounge is still listed on the PP website.
greg99 is offline