FlyerTalk Forums - View Single Post - Marriott BRG Best Rate Guarantee (formerly LNF) Success, failure & discussion thread
Old Jan 13, 2019, 4:33 am
  #402  
helvetic
 
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Originally Posted by margarita girl
I don't understand what happened here. Did you have a LNF, or just a regular reservation? Was the reservation prepaid, and now you are discovering the going rate is lower? If that's the case, I would discuss it with the manager. How many nights are you there? It's unlikely they will drop your rate especially on a prepaid rate, but they might offer you a credit which can be used in the restaurant or bar or something. One thing is for sure. If you don't ask, you won't get anything.
This happens not infrequently to me, and I always ask for my rate to be lowered to what they're asking for at the moment. I've never been refused.
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