Originally Posted by
DYKWIA
Thanks. So John Lewis will be will forking out for a fair few cases here, and BA get away it...
Although... surely the cards were not stolen? John Lewis wouldn't know that the card details had been leaked, and the card could still be used legitimately by the holder.
It is up to the retailer to determine the card information presented is being used by its rightful owner.
I imagine John Lewis would have been pretty on the ball with this and would be surprised if many fraudulent transactions actually got through, had the goods shipped etc. Even if they did and JL rumbled the scam 24 hours later, they could still recall the goods from couriers providing they hadn’t been delivered already.
From what I have been told, a huge number of fraudulent transactions were attempted on JL. They were quickly identified, and the fraudsters then moved onto Selfridges who rumbled them pretty quickly.