FlyerTalk Forums - View Single Post - Big change on Upgrade policy Ex-AMS ( maybe more EU)
Old Jan 11, 2019, 6:27 pm
  #27  
Air Houston
 
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
Maybe the Gate Agents weren’t closing the door way before the published departure like Delta seems to like to do and so Management (or their consultants, who fly paid business class) figured eliminating the upgrades would result in more early departures.
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