FlyerTalk Forums - View Single Post - Alaska Airlines flight diversion leads to a 30-hour nightmare for passengers

Jan 10, 2019, 11:39 am

#57

rustykettel

Join Date: Oct 2015

Location: Pacific Wonderland

Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred

Posts: 5,336

Quote:

Originally Posted by tusphotog

Definitely not the crew's fault and I really have a feeling that AS management left them to flap in the wind.

I agree with the second part, but particularly in a non-AS station like BUF after an unscheduled emergency landing, the crew are the only AS employees onsite. They absolutely represent AS in such a situation, whether or not that's their daily responsibility.