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Thread: Downgraded From Club Level Room At Ritz Carlton
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Old Jan 9, 2019 | 4:20 pm
  #29  
C17PSGR
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Originally Posted by OUTraveling
I received the confirmation regarding my "downgraded" room from Ritz Carlton not AMEX. Such, I we to the source of the issue.
Understood ... did RC just send a confirmation or was there an explanation?

For me, I'd just call FHR, tell them I booked a club level room at $X, and that you noticed on the RC website that they don't have you in a club level room. Then at checkin, ask them to add your MR number.
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