FlyerTalk Forums - View Single Post - Malaysia Golden Lounges at KLIA (Post Renovations)
Old Jan 7, 2019, 6:32 pm
  #157  
Globalist
 
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
Originally Posted by SilverChris
It is according to the OW logo on the signs inviting Sapphire and Emerald members. There have been some reports of being directed to the Satellite lounge if departing on a partner OW flight but some polite insistence would usually suffice.
I attribute it to staff trying to be helpful in their own way.
If your flight departs from satellite, and you try to enter the regional lounge the staff might feel it is more convenient for you to be in the satellite lounge and redirects you. That said, some polite insistence will always work out well.
I have had it before at satellite while my flight to Singapore departed 3 hours later from the main terminal, and after listening to the fact there are no boarding calls and they are not accountable if I take too long to get there I give a friendly smile and an acknowledgement of that I still got in the lounge as an OWE.

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