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Thread: How does Bed Type work when it isn't offered on the reservation page?
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Old Jan 3, 2019, 5:30 am
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MSPeconomist
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Originally Posted by CD747
I'm guessing you're right that it's ROH, but it appears even when using a non-special rate.

I have seen it at numerous properties (which is why I didn't mention one in the OP); an example of one is Gritti Palace Venice where the "Deluxe, Guest room" offers no definite choice of bed type at any rate.

Thanks!
However, "Deluxe" would be a room category, probably their lowest.

BTW, IIRC MR and now Starriott only guarantee bed type for elites, so if you book two beds and get one or vv, I don't think there's any recourse.
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