Originally Posted by
RobotDoctor
My points total is still present. It appears that this not an issue affecting all Hertz members. Out of curiosity, what Hertz status are those who are affected?
PC
Status carried over correctly though so that's something.
For anyone interested, they said award redemptions were still possible, though only over the phone and after booking the desired rental with cash while logged in. Seems like the back end system is functional, otherwise they wouldn't be able to track anything.
They said the system issue made some accounts inactive, so that probably explains why new rentals aren't posting either.