FlyerTalk Forums - View Single Post - Poor service recovery or just do I expect too much of CS?
Old Dec 28, 2018, 1:17 pm
  #38  
callum9999
 
Join Date: May 2011
Posts: 2,379
Originally Posted by richardwft
25000 Avios should be the minimum in F, but we generally know that no customer is valued. It’s a hard nosed business now from senior management. Thankfully you can come into contact with some excellent employees.
You seriously think crackly music should be compensated with a minimum of the equivalent of £250?

(EDIT: having seen your response to someone else, I can see the logic behind that! Still personally think it's way more than necessary though)

And please don't take this as a criticism OP, but with musical tastes being so personal, I'm surprised anyone would rely on it being on the IFE so heavily. When I look, I barely find anything I want to listen to!
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