Originally Posted by
capkor
I replied to this email insisting that my reservation included the food and activities and today they said that indeed i will have the food and 2 activities included in my points reservation, so after 5 emails they reversed course and now it's all included again
Good for you if you are gunhold to go.
Though if one has to fight for honoring the booking, it sets a poor tone long before the stay. The property needs to come up other ways to get their cost structure working instead of cutting the all-inclusive part because its location basically makes the guests captive to the hotel's meal plan.