Originally Posted by
capkor
Lucky you, i booked the hotel with points the 13th of December on the Marriot site and the rate still said food and activities included,i sent an email to the hotel and the answer has been this
" Thank you for the below email.Further to your below query, pleased to inform you that the property is already been migrated to Marriott, hence the points redemption reservation will be on Room Only basis.The Inclusions which you will see on the SPG website is already been expired.Should you need any further assistance please don’t hesitate to contact us."
I replied to this email insisting that my reservation included the food and activities and today they said that indeed i will have the food and 2 activities included in my points reservation, so after 5 emails they reversed course and now it's all included again