FlyerTalk Forums - View Single Post - Be Aware, All Marriotts Have an Internal System Where they can criticize you!!
Old Dec 23, 2018 | 7:10 am
  #29  
bitterproffit
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Join Date: Apr 2016
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Originally Posted by hotelboy
Hate to break it to y'all but all of the major chains have a CRM platform that hotels and the corporate call center can share information. If you are a chronic complainer we know about it. On the other hand if you are a great guest we know that too.
I think it’s pretty obvious that they all have it, but maybe it gives the OP an opportunity to start with a new chain with a clean slate. It sounds like the OP and Marriott need a break in their relationship to see other people.
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