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Be Aware, All Marriotts Have an Internal System Where they can criticize you!!

Old Apr 21, 2020, 11:10 am
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Be Aware, All Marriotts Have an Internal System Where they can criticize you!!

Old Jul 18, 2022, 5:44 pm
  #331  
 
Join Date: Feb 2005
Location: Toronto (YYZ)
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Originally Posted by hotelboy
Rio is just funny. Do you get angry walking down the Las Vegas strip too?

Did you expect the hotel to close down because of a strike? One should also know what to expect if they choose to cross a picket line.
Why would I get angry walking down Las Vegas strip when I know what to expect? LOL. The hotel in Rio... after an investigation several employees were fired for offering escort services and allowing "locals" entry to the property without registration.

Didn't expect hotel to close however some warning of labour disruption would have been appreciated so I could have made other arrangements. Oh and the hotel wanted to charge me the full rate even though the lounge was closed, so was fitness centre, no room service and restaurant only open for breakfast and no daily housekeeping. So yeah, a little heads up would have been nice.
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Old Jul 18, 2022, 11:36 pm
  #332  
 
Join Date: Jan 2020
Posts: 171
Originally Posted by TerryK
Got a rejection within minutes. Does Marriott only allow this request in certain jurisdictions?
Dang, just got my rejection. Would be awesome to see everything written. Could probably use it as an outline for a book 🤣

I really really really want to read mine. Soooo many things went down over the years can only imagine what got written down lmao.
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Old Jul 18, 2022, 11:41 pm
  #333  
 
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Originally Posted by imverge
Why would I get angry walking down Las Vegas strip when I know what to expect? LOL. The hotel in Rio... after an investigation several employees were fired for offering escort services and allowing "locals" entry to the property without registration.

Didn't expect hotel to close however some warning of labour disruption would have been appreciated so I could have made other arrangements. Oh and the hotel wanted to charge me the full rate even though the lounge was closed, so was fitness centre, no room service and restaurant only open for breakfast and no daily housekeeping. So yeah, a little heads up would have been nice.
Do you travel to SE Asia much? Hotel bars are famous for ladys of the night to wait for customers.

Even 5-7 star hotels…….
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Old Jul 19, 2022, 4:35 am
  #334  
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Originally Posted by imverge
Mine is also on order....

Oh this should be a good... Highlights are sure to include:

@ Rio - Complaint about escort services being advertised in a form of a business card left on my night table during turn down service
@ Montreal - Complaint of hotel operating during a labour strike with no advance notice - no executive lounge, no room service, fitness centre closed and housekeeping every other day. Oh and picketing employees yelling at me when I arrived.
@ Atlanta - Complaint of front desk manager who refused to accept that bonus bucks can be applied to LNF rates. (I miss those British Pounds BB Bucks)
@ Phuket - Complaint of hotel denying use of the entire beach because of a Thai Royal Family member (Princess)
You’ll probably be disappointed. Most hotels don’t write anything. In my case, the only things recorded were the email exchanges which you’ve undoubtedly already seen.
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Old Jul 19, 2022, 5:23 am
  #335  
 
Join Date: Jan 2020
Posts: 171
Originally Posted by margarita girl
I can't see what use that document is. To answer Cathay Dragon 66's question, there wasn't a single nice comment in 7500 pages, nor were there any bad comments. The closest I got was a mention that I requested that the resort fee be waived.

However, just about every interaction I had with Customer Service or the BRG team was in there.

Can you imagine scanning a document that size before a guest's arrival to see if they are a problem customer?
someone bored certainly would do it or if a hotel gets a guy who has an issue I could see using it as ammo to dismiss a complaint saying the person is just a pest customer.

One of those things that as a consumer can only hurt you. Problem is the bias it could create about a customer if someone did take time to read it.
Example, let’s say someone plans to check in for 30 days or longer, then someone at the hotel may very well research it.
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Old Jul 19, 2022, 7:08 am
  #336  
 
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Talking

Originally Posted by Lifetimenotelite
Do you travel to SE Asia much? Hotel bars are famous for ladys of the night to wait for customers.

Even 5-7 star hotels…….
LOL. I have absolutely travelled throughout SE Asia. Yeap, hotel bars are famous for "ladys" and lady boys of the night ... even 5-7 star hotels such as Le Meridien Bangkok

To be clear I have no problem with any sexual "transaction" between two consulting adults what I took issue with was the hotel should not be advertising this or any other illegal activity (as deemed by local authorities). The hotel in Rio wouldn't allow you to bring your own escort but they would be happy to arrange one for you.
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Old Jul 19, 2022, 7:39 am
  #337  
 
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Originally Posted by imverge
Mine is also on order....

Oh this should be a good... Highlights are sure to include:

@ Rio - Complaint about escort services being advertised in a form of a business card left on my night table during turn down service
@ Montreal - Complaint of hotel operating during a labour strike with no advance notice - no executive lounge, no room service, fitness centre closed and housekeeping every other day. Oh and picketing employees yelling at me when I arrived.
@ Atlanta - Complaint of front desk manager who refused to accept that bonus bucks can be applied to LNF rates. (I miss those British Pounds BB Bucks)
@ Phuket - Complaint of hotel denying use of the entire beach because of a Thai Royal Family member (Princess)
Man, those were the good ol' days and we didn't even know it
imverge, volabam, 36902BRF and 1 others like this.
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Old Jul 19, 2022, 7:53 am
  #338  
 
Join Date: Jan 2020
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Originally Posted by imverge
LOL. I have absolutely travelled throughout SE Asia. Yeap, hotel bars are famous for "ladys" and lady boys of the night ... even 5-7 star hotels such as Le Meridien Bangkok

To be clear I have no problem with any sexual "transaction" between two consulting adults what I took issue with was the hotel should not be advertising this or any other illegal activity (as deemed by local authorities). The hotel in Rio wouldn't allow you to bring your own escort but they would be happy to arrange one for you.
Ususlly you find the card slid under the door. What you don’t seem to understand is everything is transactional.
Somebody in the hotel is getting a payout somewhere for it. Nothing comes free.
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Old Jul 19, 2022, 10:31 am
  #339  
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Originally Posted by imverge
Mine is also on order....

Oh this should be a good... Highlights are sure to include:

@ Rio - Complaint about escort services being advertised in a form of a business card left on my night table during turn down service
What was your specific complaint about the services?
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Old Jul 19, 2022, 10:37 am
  #340  
 
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Originally Posted by Lifetimenotelite
Ususlly you find the card slid under the door. What you don’t seem to understand is everything is transactional.
Somebody in the hotel is getting a payout somewhere for it. Nothing comes free.
I understand CLEARLY.

Of course the hotel employees were getting paid. Fyi... the matter made the local news and several hotel employees were arrested, charged and fired.

Sex trafficking was one of the many charges laid.
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Last edited by imverge; Jul 19, 2022 at 10:43 am
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Old Jul 19, 2022, 10:39 am
  #341  
 
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Originally Posted by Herb687
What was your specific complaint about the services?
That would break the DND I signed
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Old Jul 19, 2022, 11:33 am
  #342  
 
Join Date: Jan 2020
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Originally Posted by imverge
I understand CLEARLY.

Of course the hotel employees were getting paid. Fyi... the matter made the local news and several hotel employees were arrested, charged and fired.

Sex trafficking was one of the many charges laid.
there was some causcasian lady in China who called and complained about “seeing some guy take a hooker in his room”.
The police were called and the guy was “questioned” by police. Of course nothing came of it and I’m sure the hotel slid the cop some RMB to make it go away.

Sometimes you have to accept the culture. Imagine someone in Pattaya complaining about bar girls lol.

I’d love to see what they wrote in that woman’s diary. “Keep on Low floor and away from other guest rooms or may complain about guests of men”. lmbo
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Old Jul 19, 2022, 8:08 pm
  #343  
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Originally Posted by Lifetimenotelite
Ususlly you find the card slid under the door. What you don’t seem to understand is everything is transactional.
Somebody in the hotel is getting a payout somewhere for it. Nothing comes free.
Or no one.

David
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