Originally Posted by
dayone
Your self-evaluation is meaningless. Marriott maintains an internal CRM system for use by its hotels. It is not open to your review, comment, challenge or evaluation. Your only way to influence your customer record is to be civil, be reasonable and understand that frequent good behavior does not excuse or indemnify intermittent bad behavior.
Paranoia will destroy ya.
The system is open to review and evaluation, at least for some of us who aren’t limited to operating in jurisdictions that are as hostile to customer control over data as the US.