Originally Posted by
coltonatx
When I merged the accounts, I had issues logging into my Marriott account.
I thought I had paid attention to the totals; it seems bizarre I overlooked it.
It could very well be both accounts had the same email, and the system just picked the wrong one.
I recall asking the twitter team why my merged account didn't reflect the correct total back in August; I was told the accounts were merged, and it was just a matter of time.
I think most if not all people have made mistakes in their life that are frustrating. So I can relate to that.
Your status won't go away on 1/1/19. It should last until February. But you can try to contact
[email protected] for assistance.
One problem that you might run into is that it may be against the rules of the old MR program to have two accounts at one time. It would be best to write a very concise letter with all of the pertinent information. Perhaps because you are so frustrated right now, your previous posts weren't very clear. I recommend include the following in the email:
all 3 account numbers (the two Marriott and one SPG)
admit this was your mistake that you are asking assistance to fix
clearly ask for the remedy you want
I think a reasonable solution is to ask for a manual adjustment to your current joined account adding 7 nights toward elite status and the point balance that was in the orphaned account. Someone at the top level at Marriott should be able to do that. With all of the IT issues they are having right now, asking them to merge the 3rd account might be too much.
If you do end up losing your status, they might allow you to do a platinum challenge to get it back. The other option would be to try to fit in a no show meeting before the end of the year. There are risks there, though.
Good luck!