FlyerTalk Forums - View Single Post - Check-in issues at LHR T5 - 20/12/2018
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Old Dec 20, 2018, 3:10 pm
  #22  
madfish
 
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
Originally Posted by helvetic

How does one go about asking BA for comp? AA EXP (oneworld emerald) flying on BA award ticket.
What do you need compensation for? If it is simply because you are missing your luggage, BA don’t generally pay compensation for this. However, if you need to buy some items because you need them at your destination, then BA will recompense you your actual expenses as long as these are reasonable. You will need to keep receipts and submit a claim.


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