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Thread: Missed check in and Swiss refuses to rebook
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Old Dec 20, 2018 | 9:08 am
  #11  
worldclubber
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Originally Posted by Often1
This isn't even a "flat tire". The parents simply arrived at the check-in deadline. Perhaps they missed the fact that JFK is a 75-minute deadline in Y (60 minutes in F/J). But, there is no explanation provided for their tardiness. To be frank, one piece of advice for anyone who is a bit slower or less experienced is to simply allow more time.
My comment was not about this case in particular, but LX's unforgiving attitude in general.
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