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Old Dec 20, 2018 | 6:21 am
  #885  
medicus
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Join Date: Dec 2003
Location: ADL
Programs: QF WP, QP Life, LT Gold, AA, DL
Posts: 142
Must book RTW through 1st carrier...?

Just got off the phone with the AA RTW desk (well at least that's the number I called...) to make a new booking, and the agent I tried to book with refused to make the booking, saying that they've been told to tell customers that they must now make new bookings with the airline of the 1st flight. In my case this would be CX. (I want to start ex HND.)

Has anyone else had this experience? Or did I just get an inexperienced agent...

I may try againg in a few hours and see if I get a different response...

Thx in advance

Medicus
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