FlyerTalk Forums - View Single Post - Missed check in and Swiss refuses to rebook
Old Dec 20, 2018 | 12:08 am
  #5  
chris63
FlyerTalk Evangelist
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,585
Originally Posted by worldclubber
I agree with most of what has already been said: being elderly alone is not a great excuse for getting to the airport way to late.

However, LX seems to be much stricter than many other airlines when pax miss their flights. A colleague of mine missed an LAX-ZRH flight due to a major traffic jam related to a fire on the road from Las Vegas to LAX (he had calculated a 6 hour buffer into the trip and still missed the flight) and LX just said he lost his ticket and has to buy a new incredibly expensive one-way. And this was the return portion of an F-flight in restricted booking class A. No flat tire rule on LX.
Any sensible pax would have travel insurance, so as long as one can demonstrate a reasonable attempt at being at checkin on time issues are covered, wouldn’t help the OP though.
chris63 is online now