In 2013, before the merger while I was a US Air loyalist, I was in a car accident in Rome, Italy and after a long hospitalization needed to return to the US with a full leg open cast. I had an Economy Ticket and they put me in Business Class for the return flight and after a long convalescence I returned to work. I didn’t make my former Chairman Preferred status but they gave me the status the following year.

Maybe reach out to Doug Parker beacause back in his US Airways days, they did these nice things. It’s worth another try.