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Thread: 19 years of EXP , had surgery this year and AA will not grant me an extension
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Old Dec 19, 2018, 10:07 am
  #31  
jsintexas
 
Join Date: Jan 2010
Location: Dallas Area
Programs: AA EX PLT, Lifetime Platinum, Marriott Lifetime Gold
Posts: 149
I suggest you hunt down Doug Parker's Email.

I had various issues a few years ago and sent him an Email, I doubt if he read my Email but he has a staff of people that are very much about customer loyalty and they respond within a day.

If you know anything about IT, you should be able to figure out his Email. Good luck

I have 3 million miles, I retired last year and did not meet EXP this year and miss the perks now being a lowly Platinum.
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