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Thread: Reservation booked with JL not showing in account
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Old Dec 17, 2018 | 10:20 pm
  #8  
incognitoMD
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Join Date: Jun 2012
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Programs: AA EXP, JL JGC, Hyatt Glob
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Originally Posted by JALPak
Try play with the drop-down menu
Neither the revenue/redemption or creator/traveler dropdowns worked. I decided to call JL USA reservations, and after spending some time on hold, the representative told me I would get a call back after someone looks into it. 20 minutes after the call ended, I got a call back. It's displayed properly now in my account. So I guess it is truly a IT problem. Anyways, problem solved now.
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