Originally Posted by
JALPak
Try play with the drop-down menu
Neither the revenue/redemption or creator/traveler dropdowns worked. I decided to call JL USA reservations, and after spending some time on hold, the representative told me I would get a call back after someone looks into it. 20 minutes after the call ended, I got a call back. It's displayed properly now in my account. So I guess it is truly a IT problem. Anyways, problem solved now.