Originally Posted by
troygorczyca
...United said that the Known Traveler number is still in my profile, but sometimes TSA randomly doesn't issue pre-check.
Unfortunately that is United's standard answer. It's a good one too, because it means they can immediately stop helping you investigate the issue further after they utter that statement.
Originally Posted by
troygorczyca
I just checked my profile and it looks like my birthdate was changed by 11 years?!?!?
Has anyone else had a similar experience?
Apparently the poster before you:
Originally Posted by
laxmillenial
On a reservation when I suddenly didn't get 'pre-check' they verified that my birthday was off by 40+ years...