Old Dec 17, 18, 2:12 pm
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, A3-Gold, AA-Gold, DL-Silver
Posts: 1,137
Maybe I'm an outlier, but I've had 4 flights on old hard product (on 772/787) and 6 flights (2 more next week) on new hard product (all on 77W). I would say that overall UA did deliver on the Polaris experience for me. I admit that I do avoid ORD and flying on 767, so maybe there's a bias in me booking on 77W flights.
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