FlyerTalk Forums - View Single Post - Reservations Changed With Booking Platform Switch
Old Dec 12, 2018 | 5:26 pm
  #31  
margarita girl
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Join Date: Jun 2007
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Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
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Originally Posted by MrM2016
I emailed this address and got told they would honour the points booking even though it continues to show as cash.

Not hugely comfortable with this, but I'll take a print out of the email when I check in in 2 weeks.
Don't lose any sleep over it. You have your original confirmation and you have the hotel's assurance that they see it's a points reservation. Everyone know that Marriott has had 1 or 2 IT issues over the past few months. Have a great time!
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