FlyerTalk Forums - View Single Post - Are unprofitable customers "creditworthy"?
Old Dec 12, 2018, 8:56 am
  #8  
vanillabean
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,341
Originally Posted by RobertHanson
AA's last quarterly report stated that they are actually losing money on their aircraft operations, but making money on selling FF miles, mostly to banks I assume, but of course at least some to their FF members too.
I came across this yesterday.

“Frequent-flyer programmes are massively profitable for airlines. A carrier can charge credit-card companies far more for the miles or points they offer customers than it costs the airlines to redeem them.”

Airlines should think twice before devaluing their frequent-flyer points
https://www.economist.com/gulliver/2...t-flyer-points
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