My home airport is Palm Beach (PBI). It’s always a free-for-all when the gate agent announces boarding. Prior to any annouements made I counted 14 passengers standing in line. Once the announcement was made for Mosaic boarding another 9 people run in line. When I finally made it up to the scanner I asked the gate agent how many Mosaic’s on board and she said three. Prior to moving to South Florida I lived in Chicago and flew American exclusivity (Lifetime Platinum). The American gate agents always enforced the boarding process and would never allow people to rush the lines prior to their elites boarding.

This isn’t a one time event. I fly between PBI and EWR every other week and unfortunately the same outcome.