Originally Posted by
anhh924
Got an Al Maha reservation switched from points to cash too.
The phone agent (SPG platinum line) was quick to fix everything. Took less than 20 mins.
I also have Al Maha reservation which changed from pts to cash. As recommended in the other thread on this subject, I emailed the hotel and they are fixing this for me.
My St Regis and Westin reservations in FLR are fine.