FlyerTalk Forums - View Single Post - Reservations Changed With Booking Platform Switch
Old Dec 11, 2018 | 3:36 pm
  #12  
nexusCFX
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5 Years on Site
 
Join Date: Dec 2017
Location: SFO/YYZ
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Originally Posted by 5DMarkIIguy
My StR bali switched from points to cash. The agent is adamant I booked the cash rate. Good grief. Why do I have to watch my reservation and spend time alerting them to fix their problem?
Email lurkers or SPG Twitter as noted above. Marriott agents are not worth the time.
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