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Thread: Reservations Changed With Booking Platform Switch
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Old Dec 11, 2018 | 1:13 pm
  #7  
Beltway2A
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5 Years on Site
 
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,775
Originally Posted by Beltway2A
I've got an LC reward booking that's showing up as a cash rate under the new system. I'm hoping it's just a glitch, but I'd love Lurker feedback in that regard.

I've got another LC booking that seems to be showing up fine, but says I need to order e-certs. Same as above, hoping it's just a glitch.

Since we're apparently all staying at the St. Regis Bangkok, my booking also says Non-Smoking Room unavailable.
A call to customer service was able to sort out the first two issues. No resolution on the St. Regis yet, but I booked that through FHR so I may just have to cancel and rebook.
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