Both of my LC bookings using 60k free night certificates have had the certificates detached. Thankfully they didn't turn into paid reservations like some people experienced with the previous brand migration. Emailed the lurkers so I'm sure it'll be sorted soon.
Originally Posted by
Kacee
As a side note, I'll add that availability changed pretty dramatically overnight with the platform change. In one instance (SR Bangkok) Deluxe rooms suddenly became available - including for redemption - over New Year's for the first time in at least a month. Pretty strong evidence the property was improperly blocking award redemptions.
This happened at Suiran Kyoto. It was pretty obvious they were controlling inventory of the lowest level room to prevent a flood of 60k bookings.