Originally Posted by
bhrubin
There similarly are few Westins that qualify for 5*—and those almost entirely belong in Europe, part of the old Excelsior Collection that became Westin properties. ... the Westin Excelsior Rome, ....
Unless it's undergone a major (and I do mean MAJOR) renovation since I was last there in September, 2016, this is barely a four star property, a shadow of what it once was, say in the 1960s and 1970s. And I'm not just talking about some worn carpet which needs replacing; I'm talking about everything, right down to the amount of dirt in the corners of hallways. Led me to wonder if the hotel even owns any vacuum cleaners, let alone mops, buckets and scrub brushes.