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Old Dec 6, 2018, 1:21 am
  #877  
craigthemif
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,050
Originally Posted by ahhlun
I called 1 weeks ago... and inquired about whether I am allowed to make a change of date to my existing reservations and the reservations department said they checked with the loyalty department and mention something like Marriott made a change recently to allow of change of date without extra points ( I noted that my hotel category rose during the conversation )

Fast forward to today... where I made travel plans with my wife... called back... and was told I CANNOT change it without extra points...

... MARRIOTT?
When a hotel changes award category you cannot make any changes to your reservation and keep the old pricing.

If you aren't sure of your precise dates, you need to make multiple reservations and attach your certificate only when you are 100% sure.
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