Originally Posted by
oranjemakker
One small data point, just observed this at 1330 on Weds arvo, very quiet in the terminal. Long line at the new bag drop. Think their new "clever" system is too clever for many of their customers! People just looking confused! Only one harried employee trying to help all six drop off booths
yep 100+ people waiting to lodge their bags on Saturday morning - queue snaked right around the check-in area. Goodness knows how long it would take to get through that.
This has changed my behavior - I always used kiosk to check myself in (typically travel with baggage), now I will go the elite counter