Originally Posted by
richarddd
My wife often walks with a cane and sometimes has trouble walking distances. How can we arrange for one of the carts to take us from security to the gate (or lounge)? Is it possible to just flag down a cart or does it have to be arranged in advance?
I would call AA in advance. Once in the lounge they will arrange for a cart to the gate. I've seen carts stop when empty offer rides to those appearing to struggle to walk but I wouldn't count on it.