FlyerTalk Forums - View Single Post - AA exp - denied boarding due to manifest issues
Old Dec 3, 2018 | 2:12 am
  #11  
deadlee
 
Join Date: Jan 2007
Location: Los Angeles, CA
Programs: AA EXP, Amex Platinum
Posts: 170
Update:
The trip was from tht states to yyz (so not truly intl, but also not domestic).

We got routed to yyz through Denver on United (by American). This entire process got rushed and this was the only way to make it to Toronto tonight. He gate agents coildcou confirm it until it was almost time for the flight to take odd, so rushed it. Didn't notice the connecting time in Denver was 35 Minutes, and the leg to yyz was operated by air Canada, from a different terminal. Landed in Denver, hustled to the gate (with a 15 month infant) in under 20 minutes only to discover Air Canada closed their flight early! The AC gate agent the said it was an illegal connection time (inter terminal minimum in Denver is supposedly 55 min).

Long story short, we're stranded in Denver overnight UA waives all responsibilities inclusinc for the illegall connection, bwcabec it was on an American issued stock (001 ticket).

By the time we make it to Toronto tomorrow, we would have less than 24 hours till we fly back. At this point, we are exhausted and will ask for a flight back home tomorrow (trip in vain).

Interesting side note: .we took a flight from SFO to DFW on Friday and we're stranded in DFW overnight since our connecting flight was cancelled due to weather. Tonight ends up being our second overnight stranded of this trip (same record locator on American).

Pretty darned exhausted and frustrated. Have reached out to americAm over twittwT (not much of a response yet).


Any guidance/advise most welcome!
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