Maybe a silly question, but I am losing my mind over here trying to use United.com to find award space on ANA.
When I search for JFK-TYO, JFK-NRT, JFK-HND, United's garbage award system defaults to searching "NYC" - all NYC airports. If I wanted all NYC, I would have typed "NYC" rather than JFK. This is unbelievably infuriating and is adding time to my search - is there any way to fix it?