I recently spent three nights at this Hampton. The hotel had opened two weeks prior to my stay.

There were several issues, including fire alarms going off (not routine tests), the gym not open (builders still working inside) and the lifts out of order at random times of the day.

The rooms were fine and spotlessly clean. But for a business trip where the use of meetings room area was important and some down time in the gym, it was a pain to leave the building due to the alarms and walk up to my 7th floor room.

Would I be reasonable in claiming under the 100% satisfaction guarantee or am I being petty?