FlyerTalk Forums - View Single Post - UA initiates Account Security Update (Security Q&A authentication added 2016)
Old Nov 24, 2018, 9:24 pm
  #566  
WineCountryUA
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,853
Originally Posted by zitsky
You mean because the agents can see your answers?
The agents are not shown the correct answer, they use your answer and if it verifies, things are good.
WineCountryUA is offline