FlyerTalk Forums - View Single Post - AA "Special Fare" (AA Vacations, TYP, MR, etc.) Questions, EQD, Issues (merged)
Old Nov 24, 2018, 4:22 pm
  #343  
HLCinCOU
 
Join Date: Jan 2017
Location: COU
Programs: AA EXP, Bonvoy Ambassador, Hertz PC
Posts: 499
Originally Posted by MrJBoy
I booked an Orbitz air + hotel package and my itinerary was showing fare details at AA.com which didn't make sense just because the air fare was slightly expensive than the total package price...
Anyway AA posted miles by fare, and I called AAdvantage customer service and told them that's not what I paid.
She told me they needed to investigate and let me know their decision later.
The next day they manually changed fare to distance (special fare).
That's a highly interesting data point. Did you look at the fare rules before booking? Did it indicate it was a bulk fare? As a package deal I'd expect it, but always hard to say for sure.
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