Originally Posted by
david_oz
Hi all. I'm asking this question on behalf of a friend and co-worker.
He booked a trip with Westjet to Mexico, and then unfortunately contracted a serious illness from which he is recovering. He is still not cleared to travel by his doctor so he had to cancel the trip. He says that he purchased trip cancellation insurance, but Westjet paid the insurance out in Westjet dollars. The email he received said
He is unlikely to spend $3,300 with Westjet in the next year, but our company regularly books flights for employees with Westjet, and we are willing to buy the credit off him, if we can figure out a way to use it towards flights for our employees. Does anybody have any advice on the best way to do this?
Thanks
Dave
Can I use my Travel Bank credits to pay for travel for another guest?
Yes, and that’s a pretty awesome way to use them. WestJet guests with a Travel Bank credit may apply it to another guest's booking by signing in to their WestJet Rewards account before making a booking. Once signed in, select the desired flight and continue to the payment step. If there is a Travel Bank credit available, an option will be visible to apply the credit. There will also be a drop-down menu with the option to "Enter guest not on my profile".
How can I transfer my Travel Bank credits?
Travel Bank credits can only be transferred through our contact centre. Please contact us at 1-888-937-8538. We'll be happy to help.
People should buy travel insurance from insurance companies. This is just a credit for a cancelled flight net of whatever WS skims off the top on changes. Or buy refundable fares. This amount is so large I am surprised it is not refundable unless it was for a few people. Flex Plus to Costa Rica from Toronto has only cost me at most $2,300 so this is one pricey ticket that has no refund allowed.
Has he/have checked to see if there is actually cancellation insurance as well?