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Thread: AA "Special Fare" (AA Vacations, TYP, MR, etc.) Questions, EQD, Issues (merged)
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Old Nov 21, 2018, 5:48 pm
  #338  
GTITAN
 
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
Originally Posted by stillflatout
I have just gotten off the phone with AAdvantage customer service desk on EQD for special fare. Agent confirm my ticket is special fare but specifically said the EQD calculation for special fare ticket is suppose to be % of the normal fare price ( ie no discount). In the table for special fare there is a **** note that said
"****EQDs are calculated based on what you pay for your ticket (base fare plus carrier-imposed fees, excluding any government-imposed taxes and fees)."
The agent claim the table should have % of fare instead of mile flown based on the **** note.I was curious if anyone have heard of this explanation?
The AAdvantage Customer Service desk IME is not helpful when it comes to EQDs and special fares. I usually use AAdvantage Vacations as in intermediary with the customer service desk, YMMV

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