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Thread: Poor service recovery or just do I expect too much of CS?
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Old Nov 18, 2018, 12:06 pm
  #31  
littletiger
 
Join Date: Mar 2015
Programs: BA Gold, MM Senator, FB Silver, HH Gold, Marriott Platinum, SPG Gold
Posts: 83
2 months ago, PEK - LHR, F fare, no IFE for the whole journey due to a screen problem (and both F and J were full), got 15K compensation automatically. It really annoyed me that IFE did not work, especially you were supposed to stay awake to min jet lag impact later! i ended up with about 15 magzines and 5 different newspapers given by the crew. Life is too short and it is not worth the energy to fight for more.
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