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Poor service recovery or just do I expect too much of CS?
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Nov 18, 2018, 2:36 am
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stu1985
Join Date: Apr 2009
Programs: BA Gold, Hilton Honors Diamond, Mucci de buveur de gin
Posts: 3,060
I think 10k is fine to be honest for a relatively minor annoyance.
Didn't realise BA had taken delivery of any of their 787-10s...!
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stu1985
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