people obsess over free breakfast and $100 credit on super expensive stays.
i refuse to give agents commissions on such bookings as i find it to be a joke.
discouraging spend is odd, including limiting highest one-category upgrades
it is incorrect to suggest that no element of service can be quantified.
but ultra luxury is indeed not about profit, many do not make a profit
bhrubin is a 'starwood' regular, not a four seasons regular.
four seasons doesnt need program to treat regulars similarly
interesting, so butler service is NOT for all st regis rooms
some here spend a lot more per night on a lot less travel.
a few of us care about property (like ultra luxury) not room.
ultra luxury can be about scale rather than hard product.
big gaps - ultra luxury, luxury, upscale, average, budget.
and yet rates do not match, big chains can be overpriced
Last edited by Kagehitokiri; Nov 17, 2018 at 11:55 am